The Most Valuable Resource to Build Your Career: Motivation

In the past year, I have been building my business – working with publishers and writers to help them grow online engagement with their communities. It has been an incredible experience so far, and today I wanted to share a little bit of what I have learned in this process, and how I think it can help writers – or anyone really – who are trying to build their careers in an otherwise busy life.

In the months leading up to the launch of my business, I spoke with many other business owners to ask them for advice and hear their story. I also watched hundreds of interviews with entrepreneurs at Mixergy.com. One thing became clear to me, and it was surprising to learn.

I was looking for “the secret” to launching something successfully, and not falling flat on my face. I had lots of questions, but they were mostly tactical in nature, dealing with common issues such as marketing, product development, customer service, that sort of thing – all looking to minimize the risk of such a venture.

But I kept hearing something again and again, sometimes said plainly and openly, sometimes hidden between the lines:

The hardest part of building something is balancing your emotions and staying motivated.

That day in and day out, when there is no structure, no promises, quiet times, busy times, good news, bad news, people who don’t take you seriously, people who go well out of their way to support you… that through all of this, you have to constantly stay motivated, ensuring everything is moving forward.

I would hear story after story from other creators – the sleepless nights, the constant fear of financial concerns, the trends that stacked up against them, the unexpected issues that came up on a near daily basis. That there was always a time when everything looked like it would absolutely fall apart – there was no way to make it work.

And yet, for each of these people I heard from, things DID work out.

To build a successful business or a successful writing career the one resource you need most is not money, but emotional capital and motivation.

I feel like this gets glossed over – we explain our successes and failures by vague things such as “the economy” or some specific product feature or marketing tactic. And yes, these things do affect what we build. But everyone who has ever inspired me had been presented with a challenge that was commonly thought to be insurmountable. And yet, they found a way, largely due to their motivation to continue searching for an answer long after others had stopped.

This past year has been the most incredible one of my life – running a business that is 9 months old, and being the father of a 7 month old son. I can’t even tell you how happy I am, even though I seem to be doing everything backwards: giving up a nice stable job just as I am starting a family.

I talk to a lot of writers – passionate people with ideas, trying to find balance, or at least an imbalance that leads them to their goals. And they often achieve those goals, unless they lose one thing: their motivation.

It’s easy to do – the world seems fraught with demotivating cues, often coming from those looking to help. That the process of creation is often a long lonely slog without any of the drama or elaborate costumes that come with other journeys, such as Lord of the Rings. Most people’s journeys are filled with unanswered email, a pile of dishes in the sink, kids calling to be picked up, an overgrown lawn, and an overdue oil change appointment.

Through all of this: one must have the motivation to keep slogging on. That the secret to creating your work and making it a success – requires the motivation to do so above all else. That this is INTERNAL – something that must come from deep inside you everyday – not some external tactic. (those certainly help, but are of little use without the motivation to follow through.)

For me, Mixergy.com has been an incredible resource for building my career. It’s a site where one guy interviews an entrepreneur for an hour each day, and shares their discussion via video. So every day, I hear an hour-long oral history of one person’s journey from having an idea to making it a reality. The interviewer, Andrew Warner, asks very specific questions about how decisions were made in the early days, how someone got through months of sleepless nights when their idea seemed fragile, their funds limited, and their responsibility to others such as family always tempted them to give up the idea of building something new, instead to take a “safe” job that left them unfulfilled.

How did these people succeed? The people Andrew interviews are simply those who kept at it. At times, they may have been hundreds of thousands of dollars in debt. They may have had lonely failure after lonely failure. But they pressed on. And eventually, they found success.

One of those people is Rand Fishkin, who recently shared this quote in another setting: “This is one of the lessons of entrepreneurship: If you stick with these things, and you keep finding a way to live, you will make it.”

All this to say: I keep this in mind every day. That the only thing that will keep me from my dreams is me.

And the second thing here… the only thing that will help me achieve my dreams besides motivation, is the incredible good will of those around me. I’m 9 months into my business, and things have been going unbelievably well. Yes, all those late nights and early mornings working are part of the reason. But mostly, I attribute success to the incredibly generous people who have supported me at every turn. There isn’t a day that goes by that I don’t thank someone for going out of their way to lend a helping hand.

Many of these people are trying to build something of their own, and I’ve found that the more we help each other, the more we fuel each other’s motivation.

So thank you to everyone who has been a part of my life in the past year or so. I can’t even tell you how much it has meant to me. If there is anything I can do to help you build something, just let me know.

-Dan

Publishing: A New Punk Ethos

The Ramones

I remember an interview with Joey Ramone, where he bemoaned how the record industry had robbed him of the experience of creating and sharing music in a timely fashion. That, in the early days of The Ramones, they would record a song one week, and release it on 7″ record the next week. That he could directly communicate with his fans that quickly.

By the time The Ramones found success, it would be months between recording and releasing a song, and by that time, the energy and enthusiasm he felt for it had dwindled a bit. That it didn’t feel as though he was directly sharing with his audience as creator and listener. This is partly why bands love playing new material at their live shows – because they are representative of how they feel in that moment – when they are ideas still being born, with a passionate need to communicate them to fans now.

When you think back to the world before books, this was a core part of storytelling – the immediacy of the connection between the storyteller and the audience. Stories were as much about the interaction as the content. Stories would be shaped and evolve and change over time, depending on region, culture, personality, or a variety of other reasons.

Like the music industry, publishing has evolved, for the most part, to a system where it can take years to create a work, and then years to get an agent, a book deal, and to turn that idea into a printed work. Even with digital books, this can be the case when working with traditional players. You get slotted into a system. And as any published author will tell you…. you EARN it, slowly, month by month through the process leading up to publication.

And then, finally, you are a published author. Your book, an expression of years of work, is ready to be discovered. That communication between creator and reader can finally happen.

But this has changed. The publishing world is going back to the days that Joey Ramone pined for. Creators now have many choices as to how and when their work is shared. And these are not “either or choices” – where one has to choose EITHER traditional publishing, or independent publishing. They simply have more options as to how they can share, how they can create, and how they can manage their writing career and relationship with their audience.

My friend Guy LeCharles Gonzalez released his first ebook this week: Handmade Memories. When I spoke with him about it, I was shocked to learn a key fact about the production of the book: while the content was created over the course of years, when he finally sat down to package the material into ebook format, it took – LITERALLY – a single evening to publish his ebook. He started on Friday evening, just thinking he would get the process started, and finished it by Saturday morning.

The book went on sale that day.

Guy is eager to point out that the content is not second-rate work. This is his best work, created over the course of years. But once he was ready to share, he was surprised at how quickly it could be packaged, and shared via ebook format.

My friend Jane Friedman recently released her own ebook: The Future of Publishing: Enigma Variations. It’s a brilliant and fun work, and it felt even more personal to me in that I know she published it on her own. That she chose when to release it (April Fools Day), and that she could ensure every aspect of it reflected her vision of the work. That this work reflects who she is now, what she wanted to say now. That she didn’t have to spend months shopping it around, and more months waiting for publication.

This is not, in any way, shape or form a slight to the traditional publishing process. I love publishing in all its forms. Yes, even the “Snooki has her own book” form.

I am simply glad that new forms of publishing are opening up, that creators are finding new freedoms to choose how to publish and when to publish. There are no lines here – this is not a future of one type of publishing vs another. All forms of publishing have a future – and for creators, their careers will likely move across these forms and processes again and again.

When I was in college, I produced a music zine every month. Here’s a photo of me in 1994 producing one issue:

Dan Blank zine

It was a labor of love, created in the late hours of the evening at Kinkos. It was a very personal work, and I went deeply into debt to fund that project.

I’m thrilled that creators can now share their work at will – and without going into debt. That they have choices – choices to do right by their work and to turn the process of from sharing content, to truly interacting with others, just as traditional storytellers did.

-Dan

Want to Grow Your Writing Career? Stop Looking for Balance.

To build a successful business, we often look for balance.

We look for safety, we look for the expected, we look for certainty. We try to find a process that works, that can be replicated. And we try to find ways success can fit into the hours of 9am-6pm on weekdays.

But few things of great importance are done in a balanced way. Instead, they require vision, sacrifice, and boldness.

This is why I feel that many company mission statements are so vanilla- that they try to balance everything equally; that standing for everything means they stand for nothing.

Business doesn’t often work this way. It requires moving firmly in one direction, shunning all other options. And we know it, we just don’t say it out loud as often as we should. The behind the scenes success is often filled with people taking crazy risks, working incredible hours, and making moves that are unexpected.

I work with a lot of writers, helping them to build a viable career by connecting their passion and expertise to the communities they hope to be a part of. I’m often digging into topics such as content strategy, social media, and other aspects of building an author platform. The most common question I am asked is: “How is this supposed to fit into my schedule.”

I know my professional answer is supposed to be some magical framework whereby you can fit twice as much effort into the spare 15 minutes we each have in a day. That there is one magical button that you can add to your website that will bring you thousands of raving fans. And yes, I do have lots of tips and tricks to help organize your time, carefully choose which tasks have the highest ROI, and group tasks together to best leverage your time.

But one’s success is often driven by two things: goals and purpose. And when dealing with the question of “how can I fit this into my busy life,” the honest answer is: if you don’t make the time, no one will make it for you. No one will make it easy for you to succeed. In fact, there are lots of people who will try to stop you, in their well-meaning ways: encouraging you to find balance; to not spend another weekend in the basement writing; that you are already doing enough; that maybe you aren’t a writer after all. These discouragements come in tiny ways in regular conversations. Writers often know them well.

Every success story of a creative individual is one of a long journey; of countless thankless hours of work when no one believed in you; of doing the impossible, which is often the most unsexy thing of all: jugging laundry, a family, a job, dinner, AND building your writing career.

And I think that is true of all business, and most endeavors that we hope desperately to succeed in. You have to put in the hours. You have to prioritize and give up any sense of a balanced life.

And to be honest, I don’t think this is a bad thing. Here’s why:

I gave up balance a long time ago. But that doesn’t mean that I don’t prioritize in order to focus ONLY on the things that matter most to me. For example:

  • Something I cut out of my life: The 3 hour roundtrip commute to New York City each day.
  • Something I find MORE time to do: Hang out with my wife and 7 month old son.

Cutting out that commute gave me an extra 15 hours every week. That’s more than half a day! Why? Because commuting is unproductive to my career, and doesn’t add any joy to my family. So it’s gone.

I have a business that is about a year old, and a son who is less than a year old. Balance is not part of that equation!

So instead of looking for balance, I look for opportunities to maximize the joy I have with my family and the success I have in my career. And I am convinced that balance will only hurt both of those things. That to succeed, I need to be obsessive, to care about delivering outstanding service to the point that I can choose to work at 4am or 11pm if I want to. That I do everything I can to go above and beyond what I promise to clients. And I love doing this.

But that I also care so much about my family that I don’t hesitate to drop everything to take a walk with them, to read a book out loud with them, to just hang out on the floor with them making up funny voices for my son. To do something nice for my wife on some random Tuesday.

There is a small debate going on about the role of authors: should they focus only on writing or also on marketing themselves and their work. I think this is a personal decision for each individual. But regardless, the writers who only write will have to do so obsessively, without balance. The writers who also market themselves and their work will have to do so obsessively, without balance.

Most of my heroes are those who gave up hope for a balanced life. They simply dove headlong towards their dreams.

-Dan

Why Use Social Media? To Discover Who You Really Are.

Sharing anything online is a risk. Whether it is a blog post, Tweet, YouTube video, Flickr photo or Facebook status update, each is involves putting something out there that can be taken the wrong way, or expose something about yourself that will affect how others feel about you.

Some people see this as placing a bet that can only yield positive results – that the world will likely become more enamored with you. Other people see this as placing a bet with largely negative consequences – that everything is fine as it is, and sharing of yourself online can only disrupt the careful balance of things.

So why share and interact online, either professionally or personally? I posit that doing so is not just about engaging with others and learning more about them, but that doing so allows you to find out more about who YOU are.

This is scary for most people. We assume we know who we are, what we stand for, and our place in the world. But we box ourselves in to job titles, to a town in which we are living, a circle of friends, and a daily routine. We tend to interact with those who are like ourselves, share a common context and shared set of identity and social structure.

When you start sharing more opening for all the world to see, outside of the social construct that surrounds you in your daily life, you share something that is uniquely you. So who are you? I’m reminded of Anthony Michael Hall’s classic pondering in The Breakfast Club:

The more I use social media, the more I share, the more I learn about myself. What I will say, and what I won’t say. How I react to people from a wide variety of places and perspectives. That I am constantly surprising myself, and constantly trying to find ways of being even more honest – of being less vanilla and expected. Of exploring who I am and who I can become.

This is also reflected back – how others react to me, and choose to (or not to) engage with me. How do I fit into the social situations of people from around the world, who have different goals, values and perspectives?

This extends to companies engaging in social media. I think a lot of brands don’t know who they are. They are run by people who joined the company long after it was founded, and only work in one small role. Corporate executives are often rewarded for delivering the expected, and for not rocking the boat for investors, shareholders and board members. They want to offend no one. Why do you think their mission statements all look the same, including everything but the kitchen sink. They are vague, inoffensive, and require no hard decisions. Every company seems to value about innovation, the customer, products, caring, blah blah blah all equally. The reality is, plenty of companies work in that middle ground: “good enough” products, at a reasonable price, with as much customer service as they can afford within a set budget. But they won’t say that. They say they are all about cutting edge innovation, doing whatever is necessary to please the customer, etc.

So when these companies and employees begin blogging, creating videos and Tweeting, it is a wild change from the corporate press releases that are vetted by legal and are written in the same language that the public relations team has used for years. Suddenly, when you create more content that isn’t vetted, you share more of who you really are. And this can be surprising even to the author.

My wife is an artist. I’ll watch her meticulously work on a painting for months, and then when finished, I’ll ask her what it means. She never knows. The process of creating and sharing is inherently one of self-discovery for her. I think that for many people, sharing on the web is the same thing.

Sure, we all feel we know who we are, but the truth is, we are all evolving. And the more we step out of our comfort zones, the more we share, the more we interact with others far outside the context of our daily lives, the more we learn about ourselves.

And that doing so puts us into a greater variety of situations to see what we are capable of. That this process can make us better people. More unique, more focused, more centered.

You are not the title on your business card. Your resume often adds no context as to how you worked, not just what you’ve worked on. That letter grade on a test says very little about you.

But sharing every day says a lot about you. And it builds an identity that is there for the world to see. Oftentimes, we know our skills, we know our responsibilities, but do we really know who we are? That answer will be different for everyone. And one that can be the journey of a lifetime to figure out.

-Dan

What Engages a Community? Your Story.

Today, I want to share two examples of how you can engage others. With everyone pouring into the online marketing bandwagon, looking for the ROI of social media, and web entrepreneurs popping up all around us, I wanted to focus on something simple, something powerful. That people are attracted to your story. Not your grand marketing pitch, not your slick presentation, but to your sloppy, down-to-earth, warts and all story.

The first story is of my friend Barbara, who has created a vibrant community of readers and writers.
The second story is of my friend Dipika, who has created a successful business by sharing her story.

Okay, let’s dig in…

Sharing Your Passion, Serving a Community

Something interesting happened last week to a friend of mine. Her blog received 22,494 comments over the course of six days. Not spam comments, but actual comments from real people, and the discussions they enabled.

How is this possible? What story did she break? None, except her own.

My friend is Barbara Vey, and her blog is Beyond Her Book on PublishersWeekly.com. The event last week was a celebration of the four year anniversary of her blog. That’s it.

But clearly, there is a story here. It is Barbara’s story.

Her blog shares her passion for books, authors and readers. The blog in many ways, is simply her story. I’ve written about Barbara before, and have always been blunt about her credentials for writing a blog for Publishers Weekly: she has none.

She’s just some woman from Milwaukee who stumbled into blogging four years ago. She’s not a writer, not a publishing insider, not someone who does this sort of thing.

But I suppose in reality, she has the best credentials of all: she is a READER, a lover of books and a lover of anyone else who reads books. You can’t go anywhere with her, without her approaching strangers and asking them if they like to read and what they are reading now. I watched her do this on a crowded New York City subway, breaking every unspoken rule about how to behave with New Yorkers in their crowded subways.

She has been planning this anniversary for months, planning content, building awareness, and getting people on board. She partnered with lots of folks to provide items to be given away. Among them were nearly 20 ebook readers and hundreds of books and other prizes.

Her blog is not about just providing content. It’s about relationships, discussion, passion, and extends into the offline world. She has folks from her Weight Watchers group review books for the blog.

This is how Barbara recapped the anniversary week:

“What we experienced here was like nothing I’d expected. Nobody did. It was truly a coming together of a community. The book community. The number of readers online was amazing and were absolutely absolutely thrilled when an author would join the conversation.”

Barbara’s story is still unfolding, one blog post at a time. And because of this, her story is now a shared story of a community of readers.

Share Your Story, Allow Others to Become a Part of It

In December of 2009, my friend Dipika was relocating with her husband Akira, and bringing their design firm along with them. They had built a nice business in Seattle, but had assumed that without a built-in network of clients in their new location of Durham, North Carolina, that this would be the closing chapter of the business, shutting it down to pursue other opportunities.

Just before they moved, an intern and a friend of theirs offered to create a video about Dipika’s company, a nice little piece that simply tells the story of how she and her husband work, and how they help clients. This is the video:

What happened as a result of this video revitalized their business. It framed who they were, and aligned it to the needs that others had. People, simply, loved hearing Dipika and Akira’s story, and wanted to be a part of it. They had clients reaching out to them and choosing their firm over competitors.

One lesson Dipika took away from this is:

“The more I do this, the more I realize it is more about a collection of people around you, and the moment they are in.”

That it’s about more than products and services. It’s about the community you serve.

She shared this story of when they were shooting the video:

“I remember telling [the filmmaker], I should really clean up the place. He said, I wouldn’t worry about that too much. You don’t want to make it too clean. The idea that unpolished could be okay was new. But really, unpolished is real. And that’s what people like. About the video, and when we meet to confirm it, about us, too.”

Sharing our stories is about sharing our journey. And that is rarely neat and clean, and it’s never finished. The key is to not just TELL your story, but to see how it aligns to the journey of others, so that your story becomes their story and vice versa.

After all, we are in this together.

-Dan