Embracing Change

If you are in publishing, media or are a writer, you are well aware of the incredible transitions going on in your industry. Digital media is changing every aspect of the business models of these fields, and we find ourselves swept up by the wave in one way or another.

Transitions are often things that folks avoid. They wait them out. They linger, they stall. But these transitions don’t have to happen TO you. In fact, YOU can happen to them.

It’s almost absurd how the music industry, and now parts of the publishing industry have waited for Apple and Amazon and Google and others to TAKE control of the transition. To embrace it as an opportunity, instead of a threat. But a company like Apple realized something critical:

You can CHOOSE transition, not have it thrust upon you.

When you choose transition, you can build from the core. You are not reacting, you are shaping. The way you approach it comes from your own DNA – not by plugging a thousand holes in a leaking dam.

Transitions Are Opportunities to Live Up To Your Potential

When we talk about building our careers, we are talking about creating our lives. Creating our success. We all inherently have potential. Every single day, we have potential to do something remarkable, something that positively affects the lives of others, that shapes the world we live in. But most of us are too busy doing other things, attending to obligations, so the potential waits.

There is a phrase that has become popular in the startup and business worlds:

“Fail often, and fail fast.”

I appreciate the sentiment that people are trying to express here, but feel that this phrase takes a lot for granted. Namely, that the “failure” that is referenced here never seems to be debilitating failure. You know, failure where you lose all of your money, have to fire your entire staff, where you lose your job, tarnish your reputation, waste millions of dollars of your employers resources. “Failure” that can’t be recovered from very quickly or easily, which honestly, is how I always defined the word.

What I think the people who use this expression are trying to convey is this:

Don’t be afraid to experiment.

Fear failure. That’s natural and smart. But don’t be afraid to consistently try experiments that you will learn from. Sure, many of your experiments won’t work, but none will be debilitating to you, your family, your colleagues, partners or employers.

When we fail, there are often consequences. But when we experiment, we learn. We don’t just sit in a chair and assume – we FIND OUT. We push ourselves beyond what is known – maybe a bit beyond our comfort zone, and we LEARN. This is where growth comes from; where new knowledge comes from; where we learn how to navigate transitions and find success, instead of just battening down the hatches on rough waters and hope to merely survive.

Setting Expectations – Taking Control of the Wheel

I am a huge fan of Andrew Warner of Mixergy.com, who interviews entrepreneurs. Recently, he shared what he has learned when interviewing entrepreneurs who have written and published books:

“Authors don’t want to talk about their books after they’re published, for the most part. One of the reasons I heard is that they have this big vision for how big their lives are going to be, how much their lives are going to change after they publish their book. And they imagine their publisher is going to get them publicity, that they are going to get themselves publicity, they are going to be on Oprah, and then…”

“…nothing happens.”

“They have to hustle to sell their books, just like they have to hustle to sell anything. People aren’t paying attention to them. Once they realize that, and they push as much as they can, they don’t want to talk about the book anymore, because some of them are just a little embarrassed by how poorly it did compared to their vision. So they move on with their lives.”

When I work with writers to help them build their careers, it is often about building their platform – enabling them to build the connections they need, the skills they need, and to find new processes and ideas to provide a sustainable writing career.

That, just trudging along is not going to get them to their goals. Just Tweeting, just blogging, just doing any one thing is not enough. That your career needs to have a strategy, not just an unending list of to-do’s.

To create this strategy, to develop this platform, you often need to expend resources, usually time or money or a combination of the two. It’s an investment.

Investments are often full of hope and fear. I hear a lot of people share their personal mantra as some variation of “no fear.” But I think fear is natural, it is okay. Stagnation is not. It’s okay to have fear, it’s not okay to let it stop you. This sentiment is best embodied in this quote:

“The brave man is not he who feels no fear, For that were stupid and irrational; But he, whose noble soul its fears subdues, And bravely dares the danger nature shrinks from.”
– Joanna Baillie

You Must Make the Time to Grow
Years ago, my brother was a manager at a major retail chain – a store so big, it required 10 managers to run the entire operation. His day was a rush of managing a lot of employees, a ton of merchandise, and assisting hundreds of customers.

One day, his boss came up to him and asked: “Andy, do you want to go grab lunch?” – meaning a sit down lunch across the street at Bennigans. The first time this happened, my brother replied: “I have a lot to get done,” hinting that taking an hour for lunch would throw off his whole day.

His manager looked him in the eye and said: “If taking a single hour off will disrupt how you are running your department, then you aren’t managing correctly.”

My brother went to lunch that day, and every other day he was asked. He built a stronger relationship with his boss, which lead to more career opportunities (and an actual friendship) down the road.

The point is this: it easy to feel overwhelmed in your job, or pursuing your writing career. Don’t let it stop you from growing. Take the time to learn new skills, to experiment, to have lunch with someone you want to know better, to serve your community without any clear indication that anyone will return the favor.

Thanks!
-Dan

Ami Greko Interview: How eBooks, Social Reading & Online Marketing are Changing Publishing

I had the pleasure to speak with Ami Greko, Senior Vendor Relations Manager at Kobo, about a variety of topics:

  • Online marketing for authors
  • Her experience in the publishing world, working for Kobo, Macmillan, Folio Literary Management, Farrar, Straus and Giroux, and Penguin Books, AdaptiveBlue.
  • Publishing events, including Book2 Camp, and unconference she helps to organize.
  • Social reading
  • eBooks and indie writers
  • How the role of publishers is, and isn’t, changing

You can find Ami in the following places:
Twitter: @ami_with_an_i
Tumblr
LinkedIn

PlayPlay

The Ownership of Connection

There are many online social networks that vie for our attention. They help connect us in new and innovative ways. But the true value of connection is dependent on each of us – to build something of value out of these many loose connections.

While we may focus one network or another – Facebook, Twitter, and the like – these services do not own the connections between people.

Two early social networks are in their final phase of unraveling, a de-evolution of the promise of how the web will connect us:

Sure other networks have usurped them, and through them, we remain connected in new ways. But these networks continue to change as well: the current top-dog in the online social media space, Facebook, is rolling out new ways to monetize those of us who use it.

Social networks are created, they are invested in, bought, sold, merged, and eventually taken away. Sure, I don’t use MySpace anymore, but I imagine someone still does. Someone who has devoted years to connecting with others there, and now it will be sold, reimagined, assimilated, and combined with other services.

So with Facebook’s insane valuation of $50 billion – what is it they own – what is it they produce?

Really, it’s us.

Sure, they have some software, and it’s very good software. But it’s useless without us.

Likewise, content farms such as Demand Media are realizing this: Google Traffic to Demand Media Sites Down 40 Percent. They have built a small empire of online content, but a large portion of it relies on Google to find an audience. So they own content, but not the connection.

Evidently, aol’s Patch websites are looking to hire nearly 8,000 bloggers in the span of a week. But it will take far less than a week to let those bloggers go when aol decides to change course yet again.

Businesses get excited about platforms like these, because they are an easy way to organize – to productize – us. You and me.

Why did Huffington Post sell for $315 million? Many reasons, but chief among them was an army of writers who worked for free, and the attention that we all gave them.

The human connection is rare and valuable. It is ephemeral, requires a ton of resources to create and maintain. This is why companies go through massive layoffs. Because the people are their biggest expense. They are also a company’s most flexible resource. When you lay off 5 people from a 10 person team, the company knows that the remaining 5 people will somehow get 90% of the work done with half the resources. People are funny that way.

You have goals. I have goals.

What I have been very interested in recently is how people come together to help each other reach their goals. Beyond just “connecting” via social networks – following and friending – how one person can help another, with ideas, expertise, and motivation. Not passively, but actively. How can we look beyond the halo effect of “I shared a link on Twitter – I helped inform and inspire people because of it.” Rather, actively strengthening the connections we have, understanding the goals we share in common, and working together in a coordinated fashion to help each other reach them.

This becomes even more interesting when considering how GROUPS come together to build lasting connections as they work collectively towards their goals.

This week wrapped up an eight week course I taught for writers called Build Your Author Platform. It was an online class, consisting of a virtual classroom, forum, conference calls, videos, lectures, and homework. A group of us came together with similar goals, and eight weeks later, not only felt as though we progressed towards them, but that we created bonds with each other. So much so that the students nearly demanded I create a way for us to remain connected – to continue to work together. (I did create a new way for us to do that.)

This really fascinates me – how our lives are journeys, and how we come to rely on those who share this experience with us. We learn together, and through that, we become closer.

I do see that happening in social media too – on Twitter and Facebook – but it is often the product of individual initiative to make this happen. Sure, these companies help us connect, but they don’t OWN the connections between us. It is up to each of us to decide whether to connect, how we connect, and the long-term value of those connections. That a Twitter follower can become a lifelong friend. That a Facebook friend will become someone whose advice you actively seek.

Sure, these connections may start on Twitter or they might be extended on Facebook. But it’s a personal choice to do something with those connections – something beyond status updates and sharing links.

I keep this in mind every day in my business. As I move towards launching new classes for writers and extending the value that has been created with existing and past students, I am always looking for ways to bring us together beyond simply sharing information and moving through a curriculum. That working together will be the catalyst for reaching our collective goals – a resource and connection that lasts a lifetime.

As amazed as I am with the power of social networks to connect us – the most powerful way to extend those connections is up to each of us – to make an effort to truly connect as people, not just ‘friends’ or ‘followers’ – to create something together than goes beyond what software can provide. That these connections are owned by each of us, and what we do with them determines the shape of our lives.

-Dan

What Engages a Community? Your Story.

Today, I want to share two examples of how you can engage others. With everyone pouring into the online marketing bandwagon, looking for the ROI of social media, and web entrepreneurs popping up all around us, I wanted to focus on something simple, something powerful. That people are attracted to your story. Not your grand marketing pitch, not your slick presentation, but to your sloppy, down-to-earth, warts and all story.

The first story is of my friend Barbara, who has created a vibrant community of readers and writers.
The second story is of my friend Dipika, who has created a successful business by sharing her story.

Okay, let’s dig in…

Sharing Your Passion, Serving a Community

Something interesting happened last week to a friend of mine. Her blog received 22,494 comments over the course of six days. Not spam comments, but actual comments from real people, and the discussions they enabled.

How is this possible? What story did she break? None, except her own.

My friend is Barbara Vey, and her blog is Beyond Her Book on PublishersWeekly.com. The event last week was a celebration of the four year anniversary of her blog. That’s it.

But clearly, there is a story here. It is Barbara’s story.

Her blog shares her passion for books, authors and readers. The blog in many ways, is simply her story. I’ve written about Barbara before, and have always been blunt about her credentials for writing a blog for Publishers Weekly: she has none.

She’s just some woman from Milwaukee who stumbled into blogging four years ago. She’s not a writer, not a publishing insider, not someone who does this sort of thing.

But I suppose in reality, she has the best credentials of all: she is a READER, a lover of books and a lover of anyone else who reads books. You can’t go anywhere with her, without her approaching strangers and asking them if they like to read and what they are reading now. I watched her do this on a crowded New York City subway, breaking every unspoken rule about how to behave with New Yorkers in their crowded subways.

She has been planning this anniversary for months, planning content, building awareness, and getting people on board. She partnered with lots of folks to provide items to be given away. Among them were nearly 20 ebook readers and hundreds of books and other prizes.

Her blog is not about just providing content. It’s about relationships, discussion, passion, and extends into the offline world. She has folks from her Weight Watchers group review books for the blog.

This is how Barbara recapped the anniversary week:

“What we experienced here was like nothing I’d expected. Nobody did. It was truly a coming together of a community. The book community. The number of readers online was amazing and were absolutely absolutely thrilled when an author would join the conversation.”

Barbara’s story is still unfolding, one blog post at a time. And because of this, her story is now a shared story of a community of readers.

Share Your Story, Allow Others to Become a Part of It

In December of 2009, my friend Dipika was relocating with her husband Akira, and bringing their design firm along with them. They had built a nice business in Seattle, but had assumed that without a built-in network of clients in their new location of Durham, North Carolina, that this would be the closing chapter of the business, shutting it down to pursue other opportunities.

Just before they moved, an intern and a friend of theirs offered to create a video about Dipika’s company, a nice little piece that simply tells the story of how she and her husband work, and how they help clients. This is the video:

What happened as a result of this video revitalized their business. It framed who they were, and aligned it to the needs that others had. People, simply, loved hearing Dipika and Akira’s story, and wanted to be a part of it. They had clients reaching out to them and choosing their firm over competitors.

One lesson Dipika took away from this is:

“The more I do this, the more I realize it is more about a collection of people around you, and the moment they are in.”

That it’s about more than products and services. It’s about the community you serve.

She shared this story of when they were shooting the video:

“I remember telling [the filmmaker], I should really clean up the place. He said, I wouldn’t worry about that too much. You don’t want to make it too clean. The idea that unpolished could be okay was new. But really, unpolished is real. And that’s what people like. About the video, and when we meet to confirm it, about us, too.”

Sharing our stories is about sharing our journey. And that is rarely neat and clean, and it’s never finished. The key is to not just TELL your story, but to see how it aligns to the journey of others, so that your story becomes their story and vice versa.

After all, we are in this together.

-Dan

We Need to Preserve the Stories We Create in Social Media

Social media has turned us all into storytellers. We create them one Tweet, one status update, one Flickr upload at a time, sometimes not even realizing the stories we are crafting.

I love this new form of storytelling, but I am concerned that these stories are too fragmented, too dispersed, and too fragile.

For example, last year I shared a story of how I unearthed a town’s history by posting photos to Facebook, and then aggregating the comments people shared. You can read it here. This is one example, the photo I took of a faceless abandoned house that I’ve driven past for most of my life:
A white house in Howell, New Jersey

And these were some comments people shared on Facebook:

“Rosie dean owned it before all of you were born it was her house and ice cream place.”

Another person added:

“My dad owned a gas station on the other side of the street in the 60s and this house used to be a hamburger place. Do you remember the 19 cent hamburger sign, it was up until the late 70′s, early 80′s, I think. I remember my dad telling me that the owner’s wife lived there until she died and shortly after her death, the sign came down.”

My concern is this: what happens in 3 years or 8 years when Facebook makes a business decision that changes these photos or their comments. What happens when someone who commented deletes their account, or passes away. What happens if I move on from Facebook, and let these photos and comments languish?

The amazing ways that social media allowed us to share, to create stories, is also the same thing that endangers them. It’s very easy to create, but too easy to forget.

On the one hand amazed and in awe at what is being created on YouTube, Flickr, Facebook and Twitter. Not just the repository of content, but the social interaction. It’s truly incredible, and it is creating stories in a new way.

So my question is: how do we preserve these stories, these interactions, this content. It is a unique thing, and it is ephemeral the way it is currently structured.

My friend Carrie shared the most incredible link with me the other day. It was to a short online documentary, at the crossroads of everything I am talking about here.

It is a documentary of a town in Canada. The Wikipedia entry recaps it best:

“The town of Pine Point was built by [a] mining company, and when the mine closed the town was demolished and abandoned.”

This is the town in its heyday:
Pinepoint
Photo courtesy of Laura Kenig and Richard Cloutier

This film is at the crossroads of history, of sharing online, and of preserving it. This is the video:

Welcome to Pine Point.

The documentary tells the story of this town – through photos, interviews, videos. How it came to be, what it was like to live there, and how it came to its demise. Literally, the town was torn down, and left as a barren wasteland with no signs of its previous existence except for some crumbling pavement. Wiped from the planet.

This film came about when it was discovered that a former town resident, Richard Cloutier, had created a website where he was cataloging the world that was Pine Point. He was collecting and sharing photos, stories and other updates. It is called Pine Point Revisited.

If you go to the “About” page of the documentary website, it says:

“This was supposed to be a book.”

But in this case, a book is not a living breathing history that can still be in the process of being created. A book is a stagnant record. But the website is something that is still becoming.

This is ongoing, contributed to by many people sharing photos, stories, videos and curated by anyone who cares enough to spend the time. Here are some of those photos:

Pinepoint
Photos courtesy of Al Gordy, Brian Green, Marisa Ma, Marius Mellaart and Richard Cloutier

We need more of this: capturing complete stories – those that tie together the many different parts being scattered across social media.

Stories unite us. They tell future generations about the times and places we lived through, and the many faces that lived there. They tell stories that might seem small and insignificant, but are profound to the people who lived through them.

I urge you to watch Welcome to Pine Point and to check out the Pine Point Revisited website. They are incredible examples of what the world tried to wipe away, but was resurrected by the efforts of a few caring individuals. This, like most great stories.

-Dan