Hustle. The Old-Fashioned Way to Thrive Online.

Gary Vaynerchuk is trying to scale himself. Scale caring. Scale connection. Scale what an individual can become.

He seems to have something to prove.

His mantra is ‘hustle.’ It took me awhile to realize what he meant by that. At first, I considered it a negative word, like, ‘he is hustling you.’ As if you are trying to take advantage of someone.

But THEN, I realized he meant ‘hustle’ like my dad used it on the soccer field when I was 8 years old. Hustle meant to give it that extra effort.

How does ‘hustle’ scale? I was surprised in Gary’s book that he promised no tricks, no shortcuts, and that the secret to winning, is the willingness to do way more than your competition. It meant working from 9pm-1pm after the kids went the sleep, then waking up at 5am to catch another hour of work before they wake up at 6am.

It’s old-fashioned advice, which is why I love it. Tricks are interesting, but they are momentary. Gary inspires a lot of people – I know he can convince 99% of an audience to agree with him because the things he preaches are so primal – they are about connection, building something of value and success.

But I also venture to guess that that 99% of those he’s converted, aren’t able to follow his advice of ‘hustle.’ It’s not that they don’t agree with him, but because they would prefer a shortcut. They want a lottery ticket. They don’t want to work all night, 7 days a week, regardless of the reward. And if even if they are willing to work 24/7, they want to know the specific reward they are working towards, and the specific time frame that reward will come in.

This creates an opportunity for that remaining 1% of people who walk away from meeting Gary. That’s the 1% that will work 24/7 year after year. The 1% that doesn’t get burnt out, that believes that if you connect with a single person, you are connecting with the entire world.

Many businesses are about scale – they don’t value a single customer, they value things that affect large segments of their customer base. There are companies out there that are doing interesting things – loose customer services policies, loose employee vacation policies. They are focused on the individual. But most companies have sweeping policies to limit what customers and employees can do. If you have an issue with that company, they give you the phone number to someone half a world away who has no power to help you, and zero stake in retaining you as a customer.

It’s efficient, sure. But it’s the opposite of valuing each customer. Not because they outsourced their phone operations, but because of the policies that limit what the representative can do.

Gary Vaynerchuk is about scale – about scaling what an individual with a heart can do. And he’s not out there saving baby seals from danger, he is a businessman – his goal is money, but not ONLY money. Gary is building something of meaning – something that gives more than it takes.

Gary is about things that can’t be automated. He is about changing the world one person at a time.

For me, that’s really inspiring. If that type of thing is important to you, I highly recommend you check him out:

Thanks!

-Dan

Are You Drowning in Social Media Busywork?

Dan BlankI can remember weeks when I worked in a cube in an office building on Park Avenue in Manhattan, and I was swamped. So much going on, so busy. And let’s face it, that made me feel like a professional, it made me feel like an adult, and it made me feel proud.

And I can remember getting to a Friday, looking back on the crazy week, and realizing, that, for all intensive purposes, all I did was answer email.

I spent my days REACTING.

The problem is that I didn’t CREATE anything. None of my projects moved forward in any meaningful way. The week was filled with meetings and documents and back & forth emails. All the processes behind creating stuff. But very little stuff was actually created.

Years later, I have no idea what those projects may have been.

I simply kept checking emails, kept reacting, kept up that aura of “OMG, I’m so busy I don’t have time to eat, I MUST be valuable to the company.”

A validation. A validation strengthened by each email reply, by each meeting added to the calendar.

The truth is: FEELING BUSY and actually DELIVERING VALUE are two separate things.

And this is the danger of social media – having tons of interactions, tons of reaction, but at the end of the day/week/month/year, you have built nothing.

Sure, the interactions alone have value on a personal and professional level, but if you are in media, if you are a writer or a creator – you need to be creating a body of work. There has to be a there there.

Something that exists beyond Tweets, beyond one platform, time or place. “The Work” lives on beyond you, it tells people who you are, and it brightens their day. The Work is the embodiment of what you bring to the world.

Seth Godin talks about this when he tells us that we must “ship” – that unless we create something that is shared with the world, that we are just spinning our wheels.

Sonia Simone talks about how she rigorously schedules her day, with periods of work divided into chunks: 50 minutes work, 10 minutes of social media. Of taking two hour blocks of time a day to be without an internet connection.

And this is why I have become such a believer in setting goals for each day, each week, each month, each year.

This is why I set expectations & deadlines with others, so I have to be accountable for delivering value, not just feeling busy.

This is why measurement is so important. How analytics, research and feedback determine whether the work was effective, not just if it was done.

With so many communication streams coming into our lives each day, it’s so easy to say “I replied to 40 customer queries.” But the harder question to answer is: what was the affect? What did you build?

Be sure that you don’t get caught up in the echo chamber of the web – that you build something unique and original – a body of work, not just a reaction.

Thanks!

-Dan

The Secret to Achieving Your Goals Online: Perseverance

How do people succeed when building their brands online? That’s a question I’ve been researching. And I have to say, when I found the answer, it surprised me.

Regardless of your goals, there is one overarching secret to success. This is the secret talked about in the early part of the 20th century by Napoleon Hill, and it is the same secret that I keep hearing again and again from successful entrepreneurs and those who have build powerful personal or business brands online.

Dan BlankIn fact, it is so well proven, that it can hardly be called a secret.

So what is the secret to success? Perseverance.

I know, you were hoping I’d say something else. Something that was easier, something you could buy or obtain to ensure success. But that thing doesn’t exist. There is no get rich quick scheme or miracle diet. There is no SEO tactic, no newsletter list building secret, no WordPress plugin that delivers the value you are looking for. There is only perseverance.

So today, I want to talk a bit about what that means when considering how to succeed online while you are building your brand, creating great content, and connecting with your community.

The Difference Between Being Successful and Failing

If I had to explain the background of most successful people, it would go like this:

Fail. Fail. Fail. Fail. Fail. Fail. Fail. Succeed.

It’s funny, this is why the phrase ‘fail early and fail often’ has become so popular. Ironically, Jason Fried of 37 Signals has a rant about how much he hates that saying, yet attributes the huge success of his Signal vs. Noise blog to perseverance. Inherently, perseverance implies that you kept going, long after all signs pointed to failure.

So what separates those who succeed from those who don’t? Well, this is the background of most people who don’t succeed at their goals:

Fail. Fail. Fail. Fail. Fail. Fail.

Most people stop trying just short of reaching their goal. They get burned out, they refuse to innovate, they listen to all the voices around them that say “Why are you bothering, you are just embarrassing yourself.”

The Harder You Work, The Luckier You Get

I am a huge fan of the website Mixergy.com, where Andrew Warner interviews entrepreneurs 5 days a week. When explaining his own experiences in building his website, he said that if you go from posting 1 video a week to posting 5 videos a week, the gain in traffic and influence is not a five-fold increase. It is exponentially more.

Why is that? One reason is that when people know you are there every day, they make it a part of their routine to check you out. Another is that it increases the chances of serendipity – of luck – by at least 5 fold.

On the web, this can manifest itself in a number of ways: SEO, getting picked up in social media, having the right person see one of your videos, impressing a key influencer, etc. The chances of a 100 good things happening just increased exponentially.

How to Have Perseverance

So how do you ‘get’ perseverance? What’s the secret to the secret? There are lots of ways to describe it, but I will try to sum it up this way: a strong belief in a goal. That’s the secret to perseverance.

So why do people try, try, try and fail?

Lots of reasons. But oftentimes, it is because they didn’t believe strongly enough in the goal. Maybe it was a banana company who saw a market-opportunity by extending their brand into banana flavored gum, but found it difficult to succeed in that market, so they fail.

I’d bet that they failed a lot faster and a lot harder than say Billy Bob’s Gum Company – where Billy Bob is the owner and LOVES gum – thinks about gum every day, and is a third generation gum manufacturer. I would bet that Billy Bob would find a way to make banana flavored gum a success.

So, inherent in this is to not just have a goal, but truly CARE about it. What this often means is that it has to be about more than money.

Often, the goal needs to be so compelling, that it even supersedes basic human emotions. Consider how many of us approached a sport we weren’t good at when we were in elementary school. Let’s just say it was kickball, and you were bad at it. Chances are, you got up to the plate, all the other kids were staring at you, you gave it a good shot, and couldn’t even kick the ball. It was just embarrassing. In all likelihood, as much as you wanted to be good at kickball, you just shied away from it because it was so embarrassing.

Those who succeed, don’t shy away, they don’t stop.

Perseverance in Building Your Brand Online

If you are wondering why your blog is getting no traffic, why no one is following you on Twitter, why your ‘personal brand’ is failing to gain attention online, don’t look in the mirror and think that it’s just not in the cards for you. It is.

You can succeed in your goals of building your brand, product or service online. But only if you want it more than the next person. Only if you keep posting those blog entries even when it feels stupid. Only when you say to your self “I am failing so badly that it’s embarrassing, but you know what, I’m going to keep trying anyway.”

Thanks!

-Dan

Social Media Savvy in Just 15 Minutes a Day

Dan BlankThere is no one-size-fits-all way to leverage social media. So today, I want to look at three different ways you can build your brand online, depending on how much time and energy you have on a given day. The goal is to engage with social media without being swallowed by it.

  • Mild Pruning (15 Minutes a Day)
    You are swamped today, you have tons of things to do for work, for your family, for yourself. How do you keep ‘in the loop’ on social media – see and be seen, when your head and body are in 40 other placesThe bottom line is, you are going to have to let some things go when it comes to social media. So let’s focus on the most critical elements.Likely, you won’t have time today to share some incredible thought on Twitter. If you do, that’s awesome. But if not, then you goal should be to find one thing – JUST ONE – that someone you know shared that you think is outstanding.

    Now, be careful to not just go for the biggest story. If you are Tweeting about someone finding the new iPhone in a bar, you have to realize you are the billionth person Tweeting about that.

    Look for the piece of insight that is unique, helpful and intriguing. Something that wouldn’t normally hit everyone else’s radar.

    This is how you are helping ADD to the conversation, not just be another wall in the echo chamber.

    So how do you find this one incredible item with just 15 minutes in your day. I’ll give you two ideas.

    First: use a program like Tweetdeck, and create a ‘high priority’ list of people you follow. Just 10-20 people who are a bit off the radar or are incredible thinkers and sharers. The connectors of the world. If you have this column, their Tweets will be easy to follow.

    If you don’t have that kind of setup, then it’s just a matter of scanning Twitter with purpose. I follow 500+ people, and sometimes I have those days: zero time, but I still want to be present, and still want to share something cool.

    So this part is all about self-discipline. Scanning the people you follow on Twitter quickly, without getting distracted by anything but that one nugget of gold. Sometimes I will go through Twitter, and copy and paste multiple ‘potential’ ReTweets into a text file, and then decide which one is most valuable and unique only once I have found several candidates. This may sound silly, but sometimes I ReTweet too quickly, and realize that many many others have already Tweeted about the same story already. What this means is that the unique value of my Tweet would be diminished unless I chose something VERY helpful, but a bit off the radar.

  • Mid-Level Landscaping (1 Hour a Day)
    Perhaps you have a busy day, with a few meetings at work, a deadline coming up in three days, and the usual lot of email. But you know you will have little breaks throughout the day, enough time and space in your head to actively engage in social media – how do you do it most effectively?They key is to have specific goals and then chunk those goals into segmented blocks throughout your day.

    Some goals might be: monitor mentions of your company on social media; identify 5 new people who are interested in your field; create status updates yourself; push forward relationships via @replies, comments on blogs and forum updates; etc.

    For each of these, set priorities and a specific focus. If you know you can spend a single hour of time on social media today, create a schedule, perhaps something like this:

    30 minutes: 10am-10:30am to check status updates from all of your connections across social networks and send out one update on each yourself.
    15 minutes: 1:15pm-1:30pm to check status updates again and reply to people via @replies, comments, etc.
    15 minutes: 4:15pm-4:30pm to give one last check in on status updates and replies.

    In this example, we made a few choices. First, we are only focusing on business hours, which tends to be the time that many social networks are most active. Second, we created clear but simple goals and spread them out. It’s a mistake to think you can just write a blog post and share it in 30 minutes. Maybe you can, but you know what, maybe you can’t. Third, we combined listening & sharing, the two most important ways to use social media.

    This was a pretty simple example, but this structure really works wonders, and takes the pressure off of ‘keeping up with social media’ when you have a pretty full day with other priorities.

    The overall goal here is to: Be present on social media, but also be present in the rest of your life as well.

  • Full-On Gardening (2 Hours a Day)
    Whether it’s because you have a chunk of free time, or because you have a need to aggressively ‘be there’ in social media, you need to attack the day, ensuring that you connect and create as much as possible online. You are on a mission, you need to grow.Inherently, this is about LISTENING, and there are so many ways to do this. From reading Tweets of those you follow, to leveraging Twitter search, reading blogs, asking & answering questions on LinkedIn and uploading photos to Facebook. And heck, that could just be for starters.

    The danger here is that you can get lost in social media, and get to the end of your week having created nothing.

    Being active on social media can sometimes be akin to running on a treadmill and not getting anywhere.

    So you need to start the day with goals that are meaningful and measurable. For this step I will simply recommend the advice I shared yesterday:

    Creation before connection.

Overall, regardless of the time you have available, the goal is to engage, create and help. Whether you can focus on 1 great interaction per day, or 20, make sure that you are creating unique value for yourself and your community.

Thanks!

-Dan

1 Tip for Using Social Media but Avoiding Information Overload

Dan BlankToday, I want to share a tip on how to take advantage of social media to grow your brand and connect with others – WITHOUT getting overwhelmed. Information overload is the enemy. Here’s the trick to productivity: it’s all about prioritization.

I have this motto I try to follow each morning for using social media:

“Creation Before Connection”

What I mean is that before I connect to the world online, and begin REACTING to it, I wake up each day and first create something original, something that is purely an action that relates to my goals.

A while back, this is how my day would often start:

  • Check Facebook
  • Check work email via Blackberry
  • Check personal email (across 3 accounts)
  • Check Twitter
  • Check news (Techmeme, NYTimes)

This was often the result:

  • An hour spent CONSUMING
  • 5-10 tabbed browser windows open with interesting articles and ideas I wanted to follow up on.

And it wasn’t even 7am yet. In my mind, I was already overwhelmed, I was already behind. Information overload had set in.  Sure, I was inspired and excited, but I had created nothing, and not yet even looked at my real work for the day.

So I was already starting my day by falling behind, allowing others to determine my focus and spend my time reacting, not acting.

Connecting online via social media can be powerful way to move your career and business forward. But you have to be careful: Writing 3,000 Tweets alone will not build what you need; Reading 100 articles a day educates & inspires you, but consumption alone will not inspire others and show them your value.

How to Conquer Information Overload Before it Starts

So this is how I try to approach social media and online communication nowadays…

Each evening, write down a handful of goals for the next day. I mean, things you NEED to accomplish to have a sense that you are moving forward in your career, your business, your passion and your life.

When you wake up, before you open Facebook or email or anything else, read this list. That is critical. Read it as early as possible, so that as you brush your teeth or step into the shower, your brain is already being framed for the day by these goals.

Next, do something – ANYTHING – to take a step toward with one of these goals. Even if you just open a Word document and brainstorm 3 sentences that are meant to be the start of that book you are meaning to write; Even if it means opening up a blank email, addressing it to your boss, and writing the subject line to that big report you need to deliver today; Or maybe it’s opening up your calendar to flesh out an upcoming trip to a conference, where you identify your schedule, your goals, who you will meet and how you will get the most out of it.

The idea here is to get past the emotional barrier of some of these larger goals. If you’ve already started them, there is less of a barrier to put them off until later.

Do these things BEFORE you open email, before you bring up a browser window that has CNN.com, before you check Twitter of Facebook, before you check your Blackberry.

You will never build anything of unique value of you are merely reacting to the many WEAK SIGNALS coming in from all sides. You need to create a STRONG SIGNAL of your own by framing your day around your goals.

Thanks!

-Dan