How cupcakes and art can teach you to better engage your audience

Like you, I wake up every day dreaming of how to connect the vision for my work to those who will care deeply about it. (Thank you, by the way, for being one of those people.)

I hear from writers and creative professionals every day about their challenges in connecting their work to an audience. They want to reach more people; they want more sales; they want to feel a sense of momentum with their work.

Often, we judge our progress here with stark numbers:

  • Book sales
  • Bestseller lists
  • Awards
  • Followers
  • Facebook likes

I would like to suggest that the goal should instead be a moment of connection between your work and someone who experiences it. The moment when your book connects with a reader. When your art moves them. When your song sticks in their head. When something you create makes them — even for a moment — feel inspired.

That, even when you are marketing your work, that you focus less on price and pitches, and more on the overall experience you create for the person.

Make it an unexpected joy.

For the work that I do, I tried to conjure that type of moment this week. You see, Diane Krause has worked with me for more than a year. She lives in Texas, and I’m in New Jersey. This week, she took the trip up to me, and we spent a day in New York City focused on honing our plans for 2016. Our prompt: how can we better serve creative professionals like you; how can we help you reach your audience and do more of the work you love?

To set the stage for this conversation, we didn’t want to squirrel ourselves away in a dry conference room with charts and powerpoint presentations. Instead, we wanted to elevate our own expectations for what is possible. That became the driving theme for “how” we would spend the day: amidst great creative experiences. From each, we hoped to learn from their craft. We spent 7 hours talking, all while experiencing:

Amazing food at Ippudo and Magnolia Bakery
Amazing art at the Museum of Modern Art
Amazing architecture and design at Rockefeller Center
Amazing public sculpture
Amazing unique ways of experiencing nature amidst the city along the High Line

How can experiences such as these help you grow your own audience, sell more books, get more publicity, craft better events, or do better work Well, I would like for you to consider a few things as you look through the photo tour below:

  • Don’t just copy what everyone else is doing. Push yourself to treat every aspect of your work as a meaningful moment for your audience. Is everyone in your niche doing the same blog tour, or rushing to take out Facebook ads? Perhaps you should consider a more meaningful way to connect with these same people, instead of being the 4,000th person to glom onto the same marketing tactic at the exact same time.
  • Look outside of your niche focus to get new ideas that will thrill and delight your audience. This is why Diane and I went to view art — to learn from those who broke boundaries in unexpected ways. Seeing that can give you new ideas as to how to thrill your audience in ways that resonates with the work you do, and why they love to experience it.
  • Make this process a collaborative one. If you are serious about being a successful creative professional, realize that you can’t do it alone. I don’t think I have ever spoken to a successful person who didn’t mention the many collaborators that had a key part in their success. That is why when Diane told me she was visiting, I scheduled a day of conversation and exploration. It allowed us to experience things together, and to spend hours and hours collaborating on new ideas.
  • The goal is not more content, products or services, but more moments of connection that you can create for your audience. Experiences that truly effect their lives. For instance, your goal is not for someone to buy your book, but for someone to READ your book, to be shaped by your stories and ideas. To be moved by your work. I think that too often, we forget this when we study bestseller lists. The true goal for an author is for their work to spark the imagination of the reader in powerful ways.

Here is a tour of some of the moments of connection Diane and I experienced this week as we considered how to better serve you. If you do creative work that you hopes connects with others, some of these reflections may be useful for you and your work:

151016ny 001Here we are setting off on our day at my local train station. The odd thing about it is that it is designed almost like a cathedral. Why is that? Why would a functionary thing — a waiting room — want to elevate those who wait there? Already, this made me consider how the most functional aspects of my work could feasibly create elevating experiences for those who come in contact with it.

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Diane had only been on the NYC subway once before. AS we popped in and out of it throughout the day, it is useful to reflect not on how it elevates you, but how it removes barriers. It functions amazingly well, removing any concern for how we can traverse a huge portion of the city without a thought. For the work that we do, our goal is sometimes similar. Just as Diane and I didn’t want to become transportation experts to move around Manhattan, we have to consider how we can make our services seamless for those we work with. So that it seems effortless.

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The ramen at Ippudo is amazing. It’s like, you didn’t think Ramen could be this good. What’s more, is that they create an experience. When you walk in, every member of the staff yells out a welcoming expression. The staff wears polarizing shirts that say things like “ramen = life.” Your food is prepared in plain site, via an open kitchen, with a sense of energy. It’s not just great food, it is a memorable experience.

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At the Museum of Modern Art, different works of art sparked different creative insights. For Andy Warhol’s soup cans, it was a challenge to realize that each work of art didn’t need to be a unique expression. That, when you create work that will be replicated, that each can still have unique value for others.

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The art challenges you. I brought Diane over to a corner to see this work by Jasper Johns, explaining that this is an important work. She asked, “Why?” I honestly had no idea. But the question was the point. Why was the context of this representation of the American flag on display, protected by glass? We thought about it then, and I later looked it up in Wikipedia. Good art should encourage questions.

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Some of the work that we saw was work ingrained in our visual culture, such as Vincent van Gogh’s “The Starry Night.” Again and again, from room to room, artwork to artwork, we had to confront that question of why. Why was this art world-shifting? How can our work strike people as something meaningful and unique?

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Some of the work appears to be “simple,” and at a modern art museum, there is an instinct for people to say, “well I could do that,” in an unimpressed way. Yet, there is more to it: the fact that you didn’t do that. That the artist did, in a time, place and context that made it unexpected. They somehow turned the simple into the beautiful. How can we create that with our own creative work?

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For many of the work, each person sees what they want to within it, as with Jackson Pollock’s “One: Number 31, 1950.” The artwork itself offers no clear guide. Not everything can be categorized, spelled out, and fit into a box. Some of you will see the paint splatters of Jackson Pollack and think it is meaningless. And yet…

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You will see the work of Claude Monet’s “Water Lilies” and it can be a nearly spiritual experience of meditation. You bring to the art something unique to you. That is important for Diane and I to understand, not everyone will appreciate our work. We can’t make everyone happy.

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Moving out of the museum and over to Magnolia Bakery, it was a lesson in creative wonderful experiences. When you see the rows of cupcakes, they can seem like tasty commodities. Dozens of the same object. Yet, they too have an open kitchen, and you see the individualized process behind each cupcake. Each delicious cupcake. Each, which will deliver a wonderful moment to those who bite into them. Again, I see this challenge of how to create something that scales to help many of the people I want to serve, yet for each of them, a unique moment of joy.

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Exploring Rockefeller Center challenged us in another way. Again: how does a functional work of architecture work to elevate those who experience it. These buildings are filled with artwork within it’s lobbies and on the outside of their buildings. There is an ethos and a message that they are trying to craft for all of those who walk through it.

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And boy is it hard to not be taken aback by the sheer scale of what is possible when you look up at 30 Rock.

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I have always loved this statue of Atlas, and I think it is particularly apt to creative professionals: writers and artists and crafters. How, as they craft these things, it rests entirely on their shoulders until they are able to connect it to an audience. It can feel like a massive weight, at times, ready to crush them.

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We finished our exploration by walking the High Line. It is a park that was built on elevated railroad tracks between 20 blocks and between buildings. The experience is extraordinary because it forces you to reconsider the city, and where the lines of nature and city begin and end.

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There are parts where the city engulfs you, where buildings grow before you.

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And parts where nature engulfs you.

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It is among these experiences that Diane and I discussed our work and how it can better serve you. I hope you enjoyed this tour. Oh, and if you have ideas as to how we can better serve you, please tell me! Email me directly: dan@wegrowmedia.com

Thanks!
-Dan

Find those who will love your work

My newest course begins next week. It’s called Find & Engage, and is focused on helping creative people create clarity around who their ideal audience is, and how to best reach them. (Please consider checking it out or telling a friend — deadline to register is Monday.)

The topic of finding and engaging a readership has been on my mind a lot lately, and was perhaps best embodied in an event I was a part of last week: The Morristown Festival of Books. I have been a volunteer for the festival the past two years, helping out with social media.

Christopher Scotton (left) and me.
Christopher Scotton and me.

Before the keynote began, I was able to grab a few minutes with author Christopher Scotton, who was a client of mine during the launch of his novel The Secret Wisdom of the Earth. As we looked out on the crowd of 800+ people who showed up to see authors Nicholas Kristof and Sheryl WuDunn, he reflected on the power of these events.

Nicholas Kristof and Sheryl WuDunn speaking at The Morristown Festival of Books
Nicholas Kristof and Sheryl WuDunn speaking at The Morristown Festival of Books

Here are a few reflections I have had this week since experiencing the festival:

The Author Shows Up. Again. And Again.

The bottom line? People show up. They show up to see authors they admire; they show up to discover new authors and their books. And to me, a festival such as this one represents so much about how authors try to connect with a readership.

Sure, it is a wonderful thing to have a festival invite you to speak about your book in front of hundreds of people. It validates so much about why you do what you do, and what you hope the book can achieve by reaching more readers.

But let’s face it, this is work. In order to spend 40 minutes in front of an audience, you have to travel perhaps hundreds of miles, be away from family, justify donating this time with other responsibilities, and put all of your other personal needs on hold so you can do the thing that most people dread: public speaking.

This tweet by author Emily St. John Mandel puts it in context. Her novel, Station Eleven, was published more than a year ago, and this is what that year has looked like for her:

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She has shown up to 100 events in that time. I just think that is incredible. It illustrates the gumption required to reach audiences one person at a time.

Emily St. John Mandel in conversation with Cary Barbor.
Emily St. John Mandel in conversation with Cary Barbor.

Yes, The Author Matters

Very often, creative people try to justify that the audience only cares about the work itself, not the creator behind it. They want to save themselves the social pressure of putting themselves out there.

But the creator of this work does matter — deeply — to their audience. Readers at this event loved hearing the backstory behind the books; they were enamored with the process of writing these books; they nodded their head in agreement with the worldview that an author represented; and walked away with a deeply relatable human connection to art and ideas.

Promotion Happens One Person at a Time

When I look around at the audience during an author session, I don’t see an audience as much as a group of individuals. Each is hearing the author with a different context in their mind; with different questions, different agreements and objections.

It reminded me of how similar this was to the way authors connect with readers online. Even if they send an email newsletter to 10,000 people in a single moment, each of those people receives the newsletter individually. It is a one-to-one connection.

It Takes an Incredible Effort

Because I get to see behind the scenes when this event is created, I see how much of an incredible effort it is. So many people volunteer their time at every level, from the authors to those directing attendees to events on the streets. It is all about connecting authors, books, and readers.

Linda Hellstrom and me.
Linda Hellstrom and me.

I think it is too easy to take that for granted. That Linda Hellstrom had this idea for the Morristown Festival of Books, and as a first step, moved a core group of people to back it. That many more people then volunteered to help get it off the ground. That sponsors then put money behind it. That the local community found room for it. That the media wanted to talk about it. That authors wanted to show up, taking time away from their writing and families. And of course, that individuals throughout this region wanted to come out to attend on a rainy Saturday.

Authors Christopher Scotton, Emily Schultz, Asali Solomon, and Miranda Beverly-Whittemore.
Authors Christopher Scotton, Emily Schultz, Asali Solomon, and Miranda Beverly-Whittemore.

This is the stuff I obsess about. How can you work to find those who will love your work, and engage them in a way that fulfills the vision of why you create? It’s certainly what I bake into my Find & Engage course (did I mention that the deadline to register is Monday?) It is what fills conversations I have every day with authors and other creative professionals.

What have you found works best to connect you to the work of creative people that you admire?

Thanks!
-Dan

“If you’re rejected 90% of the time, you’re actually incredibly successful.”

A few hours after I interviewed artist Eric Wert, he emailed this to me:

“Since we spoke, I’ve been hit with anxiety in a way that I haven’t felt for quite a while. I think I realized that one of the ways the I deal with anxiety is just to stay too busy to think about it! I enjoyed our interview, but think I may have come across as having conquered anxiety, so I just wanted to underscore that, even now 15 years into my career, staying focused and positive is an everyday struggle.”

Then, the next day, another reply:

“I was feeling really low yesterday – you caught me at a point where I hadn’t had any sales for quite a while, which can really make you question the value of doing something as difficult as making art. Today, I just had a major sale and am back in the safe zone financially for a good while. In one day, the stress went from not being able to make ends meet to not having enough work to meet demand! Funny how that goes.”

ericwertThis exchange perfectly encapsulates the everyday reality of the successful creative professional. The one who has created an established career, has received accolades, whose work sells for five figures, and who is well into working on their art full time.

Every day is still a battle with anxiety.

I am so excited t share this interview with artist Eric Wert. You can find Eric on Facebook, Ello, and Twitter.

His most recent show opens in November at William Baczek Fine Arts in Northampton, MA. Here is a sampling of some recent work:

Eric Wert Painting

Eric Wert Painting

EricWertPainting2

Key insights from my chat with Eric are below, and you can listen to the full conversation here:

Here are some key quotes from Eric that blew me away:

“Well, we’ll make it a reality.”

Eric’s parents were incredibly supportive of his art, and this underscores how important it is to have support from others. When deciding on colleges, this was the conversation with his mother:
His mom: ”I think you probably really want to go to art school.”
Eric: “Well yeah, but I don’t think that’s a reality.”
His mom: ”Well, we’ll make it a reality.”

“I taught evenings and weekends and that was how I made my living.”

For years Eric had to find ways to make ends meet as his art career became established. You have to give your creative dreams enough runway to take off: “I started teaching right away at community colleges and various schools around Chicago and so that was really how I supported myself for the first seven or eight years. I taught evenings and weekends and that was how I made my living.”

“You were lucky you got a rejection letter.”

Getting his work seen took a serious investment in time, money, and pure gumption. To get his work shown in galleries, he said this: “I put together a body of work, a series of drawings and I just sent them to every gallery I could think of that would show that kind of work. At the beginning of my career that was really how I got all of my opportunities is every time I would see a gallery anywhere in the country that looked like it would exhibit the kind of work that I do, I would just send them a packet of slides and material. So it was sort of the shotgun method. And I got in the habit of maybe every six months or so just sending out material to 25 or 30 galleries and if you were lucky you got a rejection letter, but maybe once a year or so I’d get a group show out of that or occasionally a gallery would pick me up. And it was just a matter of timing. They would say, “Oh, we’re having an exhibit of drawings right now and this would be perfect for it.” And so it was a matter of being seen at the right moment. Now this was back before everything was digital so it was a matter of sending a sheet of slides. So it was kind of an expense to do that much promotion.”

“Take yourself seriously from the very beginning”

Eric’s advice to young artists: “The one piece of advice that I always give to young artists is take yourself seriously from the very beginning. Hire a professional photographer, make sure you have a well designed website. Even if you’re not that confident about your work, present it in the most confident way possible. And having that experience of presenting yourself as a competent professional, that’s what people will take seriously. I think it’s easy to think that you’re not ready yet, but the truth is you’ll never be ready. You always have another level to get to, right? So even now I think, “Oh, I’m not at the place I want to be.” So when you’re a young artist you think, “Well, maybe in a year I’ll have a more developed portfolio. Or maybe two years from now I’ll be ready to show with that gallery that I love.” But the people who get the opportunities are the ones who put themselves out there.”

“If you’re rejected 90% of the time, you’re actually incredibly successful.”

On dealing with rejection: ”You just go for it and don’t be disappointed by rejection. If you’re rejected 90% of the time, that means you’re getting 10% of the things you apply for and you’re actually incredibly successful.”

“Managing anxiety is the… biggest challenge.”

The biggest distraction in his life: “Managing anxiety is the main issue in our lives, that’s the biggest challenge. The uncertainty around the income and around what the future is going to be, that’s the biggest distraction and that can sometimes be the hardest thing to overcome when you’re working in the studio.”

“Exercise… has changed my ability to focus and concentrate.”

On the value of having habits to manage physical and mental health: “Anxiety was a big issue for me. Especially a few years ago around the recession. I was just terrified and I found that it wasn’t just the realistic anxiety, it was the having anxiety attacks and the distraction involved with that was cutting into my work. I couldn’t concentrate the way I needed to so I started running and went on from there. Now I exercise about an hour a day and I’m religious about that because it really has changed my ability to focus and concentrate on the issue at hand. When you have anxiety, even if there’s nothing you can do about it, you still just sit there and worry about things. And I find that if I just exercise, whatever that does, whatever change that makes in your brain, I can put my concerns aside while I’m working and just do what needs to be done. You know, exercise evangelists are always annoying but I think I’ve become one.”

“I go right to the studio by 8:30 or 9 and I work pretty much straight through until 4 or 5 in the afternoon.”

On putting in the hours with his craft: “I get up probably 8 o’clock, I go right to the studio by 8:30 or 9 and I work pretty much straight through until 4 or 5 in the afternoon. Then I exercise and make dinner, and then I get back into the studio probably around 7 or 8 and work until midnight. I do that five days a week and then I work a little bit on the weekends, too.”

“Every time I sell a painting part of me says, “That’s the last painting you’re ever going to sell.”

How even at mid-career, success always feels like something that you have to fight for, “I’ve sold a lot of work but every time I sell a painting part of me says, “That’s the last painting you’re ever going to sell.” That’s maybe a depressing way to think about it, but it also keeps me motivated in the studio. That the next thing I do has got to be really good because I’ve got to prove myself again.”

“With my career it’s feast or famine.”

How oftentimes, success in creative work is a process of falling forward, not a grand plan that allows you to feel safe and comfortable, “With my career it’s feast or famine. I never just had steady sales where I just finish a painting and it sells and I get a regular paycheck. Often I’ll have a show every two years and those will do very well and I’ll get a large amount of money from that commission. But then that might have to last me for another year before there’s another sale or another . . . who knows how long? So there’s that uncertainty in terms of planning how you’re going to manage your life. You get a big check and you think, “Well I’m going to buy all the stuff that I need for the house, new furniture and what not.” Then you have to think, “Well yeah, but who knows how long this is going to last?” So even when you’re flush you have to live like you’re not. It’s taken care of itself for the last 15 years. And it’s gotten very close to the bone. There’s been plenty of times where I think, “Well, I think I’m gonna have to figure something else out.” And then some miraculous sale comes through and I get to keep going for a little bit longer. I wish I could make it sound more like it’s all part of some grand plan, but I’ve really just been kind of limping along and it’s been working so far.”

You can read the full transcript here.

Thank you to Eric for your incredible generosity in making time for me, and for sharing so openly. For more interviews in this series, please click here.
-Dan

Dealing with Fear an Anxiety at Mid-Career

In my guest post at Writer Unboxed today, I dig into the topic of the silent crisis many creatives face at mid-career. Amidst success, their days are filled with fear, anxiety, depression, and shame. Their self-worth becomes too closely tied to their work, and to protect their reputation, they hide what they are going through.

I share a lot of examples in the post, and encourage a single action that can change everything: talk to others about what you are going through.

You can read the entire post here.

Thanks!
-Dan

This is a big deal for me…

Something happened this week that is a big deal for me. An article I wrote — “Searching for Tim Cook’s Energy Bar” — was featured on 99u.com.

It would mean a lot to me if you could check it out, and if you enjoy it, share it with others:

http://99u.com/articles/51741/searching-for-tim-cooks-energy-bar

This such a big deal for me for a few reasons…

First, I LOVE the community surrounding 99u. These are creative doers, those who are working within organizations and out on their own, trying to “make ideas happen.” I put that phrase in quotes because it’s similar to the title of a book written by 99u founder Scott Belsky, Making Ideas Happen.

The work that he, 99u editor-in-chief Sean Blanda, founding editor Jocelyn K. Glei, and the entire 99u team do is deeply meaningful.

It aligns with what I love: helping mid-career people work through real challenges of doing work that matters. How this is not about blind inspiration, but dealing with the realities of working a day job, raising kids, dealing with serious health issues, caring for others, mental health, physical health. All while turning vision into reality.

In the article, I get really honest about the psychological struggle to seek shortcuts on the long road to success. Even when we know that the journey is the real point, it can be tempting to seek a different path to reach your destination more quickly.

I share three key tips on how to find more energy for the work that matters most to you. These are things I spent years and years learning, not just for myself, but in working with hundreds of creative professionals.

Huge thanks to Jennie Nash for her editorial prowess in helping me shape the piece. Here is the link to the article again:

http://99u.com/articles/51741/searching-for-tim-cooks-energy-bar

Thanks!
-Dan