Embrace & Engage Your Audience

Every year, I try to hone my work to ensure that I am better serving the needs of creative professionals, and at the same time ensuring I am exploring new places and improving my craft. I obsess about everything, and today, I want to talk about two simple words that have consumed my thoughts recently

EMBRACE

ENGAGE

For the past couple of years, I have been using the phrase “Get Read” for an online course I teach which helps writers find their audience and develop a marketing plan. “Get Read” speaks to an effect that many writers desire. They simply want their books to be read. When I asked writers their greatest fear, it wasn’t to have people love their writing – it was simply to be given a chance; to not feel irrelevant.

Now, I have always supported that the work itself is what matters most; that for an author, the quality of the book and its ability to profoundly affect the life of a reader is what matters most. Yet, the space I tend to live in with creative professionals is the long journey of developing a career — from book to book, reader to reader. I am very interested in the opportunity for what can happen before, during and after one “gets read.”

I have been reading Amanda Palmer’s book The Art of Asking. I mentioned her a few weeks back in this post: Truly Embracing Your Audience. For her book, I am enjoying the detailed way that she answers this simple question:

“Hi Amanda! How can I raise a million dollars on Kickstarter, just like you did?!”

The answer is more complicated than most would like to admit: that it took more than a decade of trying, failing, giving, asking, and yes — EMBRACING and ENGAGING others. While there may have been a milestone in her life as a musician of “getting heard,” or as an author of “getting read,” that seemingly simple act is really the destination reached after a long and complex journey.

And, I will admit, I love that journey.

I have never knowingly listened to a Taylor Swift song in my life, yet this year-end video of her buying and delivering presents to fans also embodies the idea of EMBRACE and ENGAGE:

To me, the concept of “embrace” requires an opening up, and in doing so, the potential to feel vulnerable. Sometimes a writer will talk to me about their skepticism of marketing, the concept of “platform,” or having to engage directly with potential readers. What I always consider in these conversations is how these actions can makes the writer feel vulnerable. This can cause reactions such as reducing all of social media to:

“Social media is just self-involved people posting photos of lunch!”

… as a way to diminish it, thereby reducing their own vulnerability of having to learn a new tool, and opening themselves up to potentially awkward social situations.

This is where the term “engage” comes in. So many creative professionals hope that the moment they release their work to the world, that it will magically be found, immediately understood and appreciated, and shared far and wide on a tidal wave of other people’s enthusiasm. And while this can absolutely happen, it tends to be elusive. Which is why “engage” — taking action and encouraging actions — is such as powerful concept.

I find that embracing and engaging are core ways of not just finding one’s audience, but creating meaning in the process. Do you have to do these things? Nope. Is it an opportunity worth exploring? I tend to think so.

Regardless of how you spend your year, I hope you are able to embrace and engage those you care most about reaching.

What are your goals for this year?

Thank you.
-Dan

Thank You

As I look back on this year, there is a long list of things to be thankful for. But mostly, I’m not thankful for ‘things,’ as much as I’m thankful for people. This tends to start close to home, with my wife Sarah and son Owen, but it quickly extends to you reading this.

I wouldn’t be able to have the life that I do with Sarah and Owen if it weren’t for you. The person who takes the time out of your busy life to check in on what I am doing, to read my newsletter, to take a course, or to just pass along a kind word. That is — literally — everything to support what I do, and thus, Sarah and Owen.

Earlier this year, I shared the story of working with Miranda Beverly-Whittemore on the launch of her novel Bittersweet. When she and I were negotiating my consulting fee, she had to have talks with her husband to really identify what they could afford. That always drove home how closely our creative pursuits — our business pursuits — are tied to that which matters most to us: our families. Last week, when I mentioned Dannal Newman, a new author crafting his stories, I made a point to notice how he kept mentioning his wife. She is an integral part of his work, even though she will never write a single word of it. Between the words – those spaces – are the people we love supporting our work.

Every writer and creative professional has their version of this. I suppose that you are mine. I ended last year with a blog post The Small Moments, where I reflected on the value of the journey, not the goal:

To value not the diploma, but the process of learning;
Not publication day, but the process of creating and sharing one’s work;
Not receiving an award, but in connecting with readers and fans.

These are inherently the social parts of the process — where you collaborate — and something unique is created in the caring and enthusiasm of the journey.

As I look back on this year via my blog, I consider how each blog post started with a relationship or a conversation, and how they often extended to create new relationships and conversations after I posted them:

I also shared an essay about my journey to become a creative professional, “On Risk and Writing.”

The result of these posts is not measured in word count, but in connections formed because of them. Much like the way a reader experiences a book, sometimes the connections are internal — to new ideas or new actions. Other times, they are social — they create conversations and relationships.

Thank you for being there for me in any way you did this year, even just taking a moment to read this note. If you were willing, I would love to hear about your journey this year, what are the highlights that stand out when you think back on 2014?

Happy holidays to you and those you love.
-Dan

On Challenging What is Expected, In Order To Create Something Extraordinary

Last week I wrote about finding clarity in one’s goals, and in being mindful enough to celebrate small successes. One response I received via email floored me:

“Your email struck a chord with me. The past year I have worked harder than ever and I feel like I’m on a ride that I can’t get off. I don’t celebrate the successes, any of them. Over the past year I’ve written twenty-two novelettes (a fun, branded series for young and old), had eighteen of them professionally edited and commissioned artwork for covers, published eighteen ebooks, published two paperback books, and am about to publish the third. I adore the reactions I get when I hand them to people and they say “These don’t look like self-published books.”

This came from Dannal Newman, who in 2014 began working toward his goal of writing 57 novelettes in a series called The Trying Tales of Chumbles & Grim. He is making them available individually as he writes them, and is repackaging groups of stories into collections (collection 1 and collection 2.) When finished, he will have 10 collections available. His stories are aimed at kids ages 9 and up, and he describes them as being in the tradition of Sherlock Holmes, though they are not detective mysteries.

I started emailing with Dannal, and then asked if we could chat via phone. Everything he told me I found intriguing. Not just his bold goal, but how professional his book covers looked, his enthusiasm, and how honest he was not just about his goals, but also the sacrifice that comes with them. He told me about having to give up time with his kids in order to write, and how his wife had to adjust in the process.

In fact, I noticed that Dannal mentioned his wife again and again, always in a supportive way. It reminded me how writing is a group effort, even though there is only one author. His wife and kids are an intimate part of this process, and they each make their own sacrifices for the work.

Dannal is 41, just as I am, and he mentioned how recently, the years just seemed to flow together. He decided he wanted 2014 to be different. He didn’t want this year to blend anonymously with all the rest — he wanted to have a body of work to show for it.

So much of what he is doing is about challenging what is expected of him — his responsibilities to his job, his spouse, his kids, and to himself, among other things.

When talking with writers and other creative professionals, they often tell me how overwhelmed they feel by their many varied responsibilities. What I find is that in order to create a meaningful body of work while living up to important responsibilities, you do indeed have to begin questioning things presented as “normal.”

This hit home as I finished up Ed Catmull’s book, Creativity Inc. this week; he ended with reflections on Steve Jobs:

“Much has been made of Steve’s refusal to follow rules — realities — that applied to others; famously, for example, he did not put a license plate on his car. But to focus too much on this is to miss something important. He recognized that many rules were in fact arbitrary. Yes, he tested boundaries and crossed the line at times. As a behavioral trait, that can be seen as antisocial — or if it happens to change the world, it can earn you the label “visionary.” We frequently support the idea of pushing boundaries in theory, ignoring the trouble it can cause in practice.”

Clearly, Dannal is going through his own version of this. And from what I find, we all do. In order to focus on what matters most to you, you have to make difficult decisions, even those that don’t feel “normal.” I talked about this the other week when I mentioned how I take a nap every day. This is not considered “normal” for someone like me, and that can create a stigma when it is my everyday reality.

Other times, you need an almost willful ignorance of things that don’t lead you improving your craft. Earlier in the year, I reflected on how Ira Glass did exactly this when an interviewer asked him about a recent news story. Ira calmly expressed his ignorance of the story and the people involved. I reflected on this in the blog post:

“What I find intriguing about the interview is that, regardless of this, how calm, honest and unapologetic Glass is. He is being interviewed by the media, knows that as he is expressing his ignorance that it is being recorded for publication.”

“Yet, he is confident that his ignorance will not embarrass himself, that he is focused on enough of the right things, that if he doesn’t know EVERYTHING, that he is doing just fine. That there are limits to what he can know and care about in a given week. Not knowing about a news story days after it happens does not incite fear into him that he is uncaring or out of the loop, and it likely has little reflection on his personal attitudes of the issue itself. He was just working, head down, on projects of high quality, and has forgiven himself if that means he misses things.”

What is so astounding is how Ira let go of any guilt around what he was ignorant of.

For each of us, in order to create a body of work that we are proud of, it will be a process filled with difficult decisions about where to put your energy, and what you have to ignore. To cut away as much as you can so that focusing on what matters most gets done.

Dannal is still in that difficult place of sacrifice and hard work, when it seems as though few others are even noticing. At the end of our call, he said this me:

“When you responded and were excited, that is what I have been waiting for — for someone to notice, to see what I am doing.”

It reminded me of themes I reflected on recently with regards to Amanda Palmer, of the value of truly connecting with others.

When you consider the coming year, how will you make more room for the extraordinary to become possible in your life?
Thanks.
-Dan

Clarity

In a recent guest post for WriterUnboxed.com, I explore the value of clarity to see and celebrate your successes:


Clarity. This is the word that underscores so much of what you do in connecting with and growing your audience.
Clarity of your own focus.
Clarity of voice.
Clarity of timing.
Clarity of who you want to reach.
Clarity of what resonates with these people.
Clarity of matching their need to the value you offer.
Clarity of what you should focus on, and what you can let go.
Clarity around what matters to you day to day.
Clarity of long-term goals that you reach slowly.

You’ll have no trouble finding “best practices,” marketing tips, social media tricks, and ideas around “gaming” Amazon. All of these things are simply fancy ways to package clarity. Tricks to lead you to believe clarity is a secret formula – one that others know, and you don’t. But it’s not: clarity is a process.

What I find ironic is how clarity is the antithesis of the feeling of overwhelm that so many writers and creative professionals experience.

Read the full post here.

Thanks!
-Dan

Pushing Further

“You can never go too far.”

Back in the 1980s, when I first heard this line in the movie Ferris Bueller’s Day Off, it felt like an empowering call to adventure. Now, at 41 — middle-age — it strikes me as a different kind of challenge.

Most every creative professional and writer I meet makes some reference to a transition, or ‘shift,’ they are working through or planning on. For some it is a career change, but for many, it is about redefining their identity and their body of work at mid-life. I find myself considering the same things: how do I push further? Amidst responsibilities, how do I develop the capacity for new skills; find the room for a new identity; unlock resources of time, energy, and money to take on a new project from scratch?

How do we cross the gap from where we are, to where we hope to be?

THE WORK FEW OTHERS ARE WILLING TO DO

There is gold hidden in doing the work others avoid. The work that has no obvious payoff. The work that borders on obsession.

One client I am working with is a mid-career children’s book author. One of the tasks we did this fall was to closely analyze her audience, and identify what actions have truly increased awareness and sales for her books in the past. We parsed through book launches, identified big milestones and the steps that led there, and began creating groups and categories to dig into further. For her, these categories were things like awards, teachers, librarians, reviewers, bookstores, and a few others.

We uncovered a lot in the process. She has won a few awards in the past, and we analyzed which drove sales, and which didn’t, and tried to understand why. This was an important distinction because it forced us to better understand how awards work, the different types of awards, and the effect of them. What I wanted to avoid was a scenario where we made a broad conclusion: “Awards = good!” but then ate up all of her time seeking and applying for awards that might not really lead to her goals.

Likewise, we addressed the reality of what it means to grow ones awareness with teachers and librarians without totally bugging them! People in these positions are often inundated with authors vying for their attention; instead, we wanted to explore ways to support teachers and librarians, while not getting in their way.

Is any of this rocket science? Nope! But many authors don’t take these steps or drill down to this level of detail. Instead, they play it safe. They wait for their publisher to set a meeting about marketing, they wait for instructions, they do the most obvious things, and they generally just hope that other people will make their book a success. If they feel a moment of panic, they may Tweet about their book, and feel that, “this is modern marketing.”

With this client, we sought to do the difficult custom research; looking for collaborators, and trying ideas that seemed meaningful to those she hoped to reach. This entire is a process is one of pushing herself outside of her comfort zone. It is about living in that space between where she is, and what she hopes to achieve.

I wrote about this type of stuff a couple months ago: Two Words to Define Your Career: Custom and Collaborative. These words help us explore ways of creating new things, not just relying on boring “best practices,” such as sending 20 Tweets a day about your upcoming book release.

Oftentimes, this work is not filled with big bold ideas. Instead, it is having the patience to get the little things right. This video analyzing what makes Jackie Chan such a unique actor and filmmaker talks about his willingness to do more than 100 takes on a specific shot, and to spend months on an action scene until it is right.

He tells fans that what separates his clever ideas from others is this: “Do you have the patience or not?”

Another intriguing message in the video is how distinct his American films are when compared to his Hong Kong films. “In America, they don’t allow you to do that,” he says, indicating that in his experience, American filming is about quickly shooting scene after scene with few retakes. There is not a sense of craft that allows for the examination of the tiny elements of a scene; a big enough budget or degree of perfection that will accomodate dozens of takes to get every tiny detail right.

But it is through those details that something wholly original is created. When Jackie produces a film in Hong Kong, his visual style for fight scenes is very different. They usually have the camera in a single position per shot, with few edits. This allows the choreography of the fight scene to be featured. American directors get around this in filming and editing, where the camera is constantly moving and where there is a cut every split second. Jackie’s way allows you to see his craft.

This is why, as I have grown older, I am more enamored with the band U2. This is a group which has not only had a successful second act, but is pushing hard for a successful third act. In a recent Rolling Stone interview, the band talked about how they push themselves to remain relevant. Drummer Larry Mullen, Jr. asks, “Maybe we’re stupid. Why bother? Why not take three years off, and then go do a greatest hits tour and make shitloads of money, like everybody else? But no, [we] go into the studio for four years, it costs a fortune.”

U2 is at a stage in their career where they could coast on past hits. Beyond the effort they put into recording new music, their stage shows are the most elaborate and expensive ever conceived. Bono says these other bands “put out lazy work.” U2 is keenly aware that they could be raking in money by doing a “good enough” album and a “good enough” tour. Instead, they push themselves to create albums and tours that are highly original, which is ludicrously expensive. The band catches a lot of flak for being too aggressive, for thinking too big. I realize that many of you reading this may not like them for that very reason. But as Bono asks in the article: “Why isn’t everyone like this?”

ART IS A GATEWAY

I watched the movie Man on Wire again recently, which details the story of Philippe Petit, who in 1974 was able to string a tightrope between the Twin Towers, and perform a wire walk without permission from the World Trade Center management.

What is fascinating about the documentary is the depth of research that went into planning. Philippe’s team spent months and months planning the feasibility of their idea. They snuck into the World Trade Center during construction again and again, including multiple visits onto the roof. At one point, they convincingly posed as journalists interviewing construction workers on the roof of the building.

When I consider the work I do with writers and other creative professionals, I realize many of them come to me when they feel they are at a roadblock. They feel they have tried everything, and nothing works.

It is at these points that I think of the deep research that Philippe did in preparation for his wire walk; of the patience that Jackie has in crafting his scenes; of U2’s fight for relevance at every age, and I consider: how can we, as creative professionals, employ the same level of craft to push further?

Because this is what it feels like to the artist trying to bridge the gap between their dreams and their everyday reality:

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How are you pushing further?
-Dan